Shipping & Delivery Policy

Purchases may be shipped from Delhi, Uttar Pradesh or any other location within India by reputed courier agencies. Please allow the following number of days from receipt of your order.

For India orders – All domestic orders are processed within 2 business days. You can expect delivery of the order within 5-7 business days from the date of shipping. For locations that are in the interiors or in a difficult coverage area, this may take between 10-12 working days.

ORDER DELIVERIES WILL BE MADE BETWEEN 10:00 AM – 6:00 PM Monday – Saturday. Excluding public holidays.

Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbor, etc. However, ARRK Heaven takes no responsibility for goods signed by an alternative person.

ARRK Heaven is not responsible for damage after delivery.

For any complaints with regards to your order please contact Customer Care within 7 business days of your order delivery for resolution.

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